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(Freshers) "Voxvalley" Hiring: Customer Support Engineer On Jan 2019 @ Hyderabad



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Company:        Voxvalley

Website:           www.voxvalley.com

Eligibility:        Any Graduate

Experience:       Freshers

Location:           Hyderabad

Job Role:          Customer Support Engineer

JOB SUMMARY:

Company Profile:

Voxvalley is a leading VoIP solution provider delivering innovative and business transforming VoIP solutions for carriers and telecoms worldwide. The company is known globally for its excellence in technology-leveraged solutions and client-focused services.

Job Description:
1. Customer Support Tickets and Chats Meetings SLA.

2. Reporting on the issues/complained areas via ticketing systems (Jira, Kayako )

3. Monitoring servers and taking care on securities.

4. Voxvalley Products installations As per SLA

5. Daily backups and weekly backups validations and Reports.

6. Voxvalley Products Demos

7. System Log Analysis.

Candidate Profile:
Qualification:
Any Graduate

Experience: Freshers

Required Skills:
1. MCSE

2. CCNA

3. LAN

4. Networking Basics

 













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