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(Freshers) "Ericsson" Hiring: Graduate Engineer Trainee On Sept 2019 @ Gurgaon



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Company:         Ericsson

Website:           www.ericsson.com

Eligibility:        Bachelor Degree

Experience:     Freshers

Location:          Gurgaon

Job Role:        Graduate Engineer Trainee

JOB SUMMARY:

Company Profile:

At Ericsson, we strive to connect everyone, wherever they may be. Because by being connected, people can take part in the emerging global collaboration that is the Networked Society – a society in which every person and every industry is empowered to reach their full potential.

Job Description:
1. He Or she is the first point of contact from customer to understand customer problem related to network / Product or Solution supplied by Ericsson and suggest solution required.

2. Support Engineer need to possess strong attitude of customer satisfaction and develop cordial relationship with customer

3. Customer support engineer possess Good level of technical competence and are Ericsson flag bearer in front of customer.

4. The Support Engineer works to provide solutions to problems that have been reported by customers according to established processes and contracted Service Level Agreements.

5. Support Engineer is responsible for the implementation of preventive actions and reporting results of implementation.

6. Support Engineer is required to handle and use tools required to do the Job efficiently for all product/Domains and or Solutions.

Candidate Profile:
Education:
Support Engineers are Bachelor of Computer Science and Engineering Degree Holders with strong trouble shooting Skills, Logical and Analytical Skills.

Required Skills:
1. Theoretical Exposure to Cloud and virtual Networks.

2. The support Engineer has product/domain, and/or solutions knowledge and/or Telecom networks knowledge as well as knowledge of technology evolution of product/domain.

3. He or She should Possess Skills in C++, Unix/Linux Shell Scripting, good Knowledge of Database architecture and database management software application.

4. Any Theoretical or practical exposure to Telcom Wireless or Wired Network used for Voice and Or Data Communication.

 

   












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