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(Freshers) "EZEE Technosys" Hiring: Software Support Executive On Sept 2018 @ Surat



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Company:        EZEE Technosys

Website:           www.ezeetechnosys.com

Eligibility:        Any Graduate

Experience:       Freshers

Location:           Surat, Gujarat

Job Role:         Software Support Executive

JOB SUMMARY:

Company Profile:

In 2005, two friends in the city of Surat, India founded a IT solutions company to revolutionize the hospitality industry. Their goal was simple, provide ingenious and sturdy solutions using the most cutting edge technology. Thus, eZee was born!

Job Description:
1. Be able to understand nature of client issues and resolve them in timely and efficient manner.

2. Responsible for resolving client issues via Live Chat, Email, Phone and Remote software.

3. Self motivated and be team player.

4. Maintain policies and procedures when working with clients and provide appropriate information.

5. Collaborate with team members on knowledge transfer, procedures and standards.

6. Maintain accurate records of daily communications and issues resolve

Candidate Profile:
Required Skills:
1. Strong verbal and written communication skills in English.

2. Good computer knowledge.

3. Self motivated and a team player.

4. Excellent attendance and punctuality.

5. Excellent customer service skills.

6. Should be open to work in night shifts
.

 













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