Company Cyber Metric Services Pvt Ltd
Eligibility Any Graduate/Post Graduate
0 - 2 yrs
Job Role Academic Counselor
CMS Group, a proactive organization based in Bangalore, India, with its customer centric business values appreciates your business. CMS Group with its wholly owned subsidiaries Cyber Metric Services (India) Pvt Ltd referred as “CMS” is a company having strong business fundamentals in Enterprise solutions, PLM Services, Composite IT Training, HR placement consultancy and Hardware Sales & Services
1. Providing complete information to customers based on their needs and aspirations.
2. Encouraging telephonic leads and leads from other sources to walk into the centre for counselling.
3. Following the SOP for the sales process.
4. Ensuring accurate and timely communication of class dates and timings
5. Ensuring timeliness in sending out OSC requests, giving study kits, generating receipts etc.
6. Managing first level complaints from clients and escalating to appropriate operations staff.
7. Capturing information in a timely and accurate fashion.
8. Managing cash transactions and centre-level inventory accurately.