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(3+ Years) "Amazon" Hiring: IT Support Engineer On July 2018 @ Bangalore



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Company:         Amazon

Website:          www.amazon.com

Eligibility:       Bachelor’s Degree

Experience:      3+ yrs

Location:          Bangalore

Job Role:         IT Support Engineer

JOB SUMMARY:

Company Profile:

There are many things to consider when deciding on your next employer. At Amazon, we offer employees the chance to work with great people on exciting projects with lots of opportunity for growth. We also provide a full range of benefits for you.

Job Description:
Basic Qualifications:
1. 3+ years in incident management

2. 3+ years problem management experience

3. Experience supporting Field IT and Operation Partners in resolving and communicating high-severity problem impacts, defining root cause, and driving tasks to remove future risk.

4. Experience communicating cross-functionally and across all management levels

5. Willingness to work flexible schedule as necessary

6. Bachelor's Degree required

7. Project management skills

8. Technical experience in one or more IT related fields including networking, Linux administration, Microsoft administration, and/or Cisco network configuration and management

Preferred Qualifications:
1. Bachelor’s Degree in Computer Science, Information Systems, Engineering, Business or technical discipline

2. High Degree of ownership in all matters within IT infrastructure and root cause analysis

3. Experience in high-severity triage, escalations and issue management

4. Demonstrated problem solving ability

5. Superior technical aptitude

6. Proven ability to manage complex tasks

7. Strong analytical skills

8. Excellent written and verbal communication skills with the ability to present complex technical information in a clear and concise manner to a variety of audiences

 

   












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